Privacy Policy

1. Data Controller & Scope

PGETEXAM Medical Education ("PGETEXAM", "we", "us") operates pgetexam.com and acts as the data controller for candidate account data and study session progress. We take candidate privacy seriously and adhere to international standards of data security and confidentiality.

2. Categories of Data Collected

• Candidate Account Data: Full name, verified email address, country/institution, and securely hashed passwords.
• Session & Learning Performance: Question attempt histories, chosen answer choices, flagged questions, and cumulative subject accuracies.
• Payment & Billing Data: Plan tiers, transaction dates, invoice IDs, and user-submitted manual bank transfer verification details (sender account name, originating bank, and Transaction Reference ID / STAN). Online card transactions are processed securely through PCI-DSS compliant merchants (such as Paddle.com and PayFast), and sensitive credit/debit card numbers never touch or reside on our servers.

3. Purpose of Processing

We use collected information solely to:

• Provide and authenticate access to the Question Bank and clinical simulator;
• Verify submitted bank transfer references to unlock candidate access;
• Track and save individual candidate progress, incorrect queues, and flagged questions;
• Calculate anonymized, aggregated peer statistics;
• Send transactional receipts and critical examination updates.

4. Third-Party Sharing & Confidentiality

We do not sell, rent, or monetize candidate data. Information is only shared with trusted service providers necessary for platform operation:

• Payment Processors: Authorized payment gateways and banks for invoice verification;
• Hosting Infrastructure: Cloud database and secure server hosting.

5. Privacy Questions & Requests

You may request account deletion, data export, or correction at any time by emailing support@pgetexam.com.